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My Disney Experience – Frequently Asked Questions

Q.
How do I use a Disney MagicMobile pass?
A.

You can use a Disney MagicMobile pass each time you visit. Just ensure you link your valid park admission and park reservation or Resort hotel reservation to your Disney account. You can also set up passes for anyone you manage, in your Disney account, and link them all to your device. Similar to using a MagicBand, most Disney MagicMobile features are available by holding up your smart device near an access point. 

Use a Disney MagicMobile pass to:

  • Enter theme parks (with linked valid theme park admission and park reservation)
  • Connect Disney PhotoPass images to your account
  • Gain access to join the virtual queue for Star Wars: Rise of the Resistance
  • Coming soon - charge to your Disney Resort hotel folio during your stay

In addition, Guests enrolled in Disability Access Service may also use a Disney MagicMobile pass to redeem their return time at an attraction access point.

An eligible iPhone, Apple Watch or Android smart device with Bluetooth® technology enabled for the My Disney Experience app is required. Your device must also be compatible with Apple Wallet or Google Pay. Disney MagicMobile features are launching throughout the year.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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