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Hurricane Policy – Frequently Asked Questions

Q.

What does it mean for my vacation plans if a hurricane warning is issued within 7 days of my arrival date?

A.
If a hurricane warning is issued by the National Hurricane...
Q.

Will I be responsible for any cancellation or change fees or other amounts if a hurricane warning is issued within 7 days of my arrival date?

A.
If a hurricane warning is issued by the National Hurricane...
Q.

If I reschedule my vacation to a different date because of a hurricane warning, will I be able to get my same accommodations?

A.
If you are scheduled to arrive within 7 days of a hurricane...
Q.

If a hurricane warning is issued within 7 days of my arrival date and I want to cancel or reschedule my vacation, what should I do with my airline tickets?

A.
If you booked your air travel through the Walt Disney Travel...
Q.

A hurricane warning has been issued within 7 days of my arrival date and I did not book my package through the Walt Disney Travel Company. Does the Walt Disney Travel Company cancellation policy apply to my package too?

A.
No. You should contact your travel agent or tour operator...
Q.

If a hurricane warning is issued within 7 days of my arrival date and I have a sports or group package, does the Walt Disney Travel Company hurricane cancellation policy apply to my package?

A.
No. The policy only applies to Walt Disney Travel Company...
Q.

I received a special offer when I booked my vacation with the Walt Disney Travel Company. If a hurricane warning is issued within 7 days of my arrival date and I reschedule, will I get the same special offer?

A.
Only if an identical special offer is available for your...
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  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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