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Hotel Reservations – Frequently Asked Questions

Q.

Where can I find information about discounts and special offers for Disney Resort hotels and theme park tickets that may be available during my planned visit?

A.
View the current special offers for theme park tickets,...
Q.

What is Online Check-In?

A.
Disney’s Online Check-In service is a convenient option...
Q.

I have an existing package or hotel reservation and I have only paid my deposit. Will you automatically deduct the balance due payment from my credit card?

A.
No. We will not automatically charge your credit card to pay...
Q.

Do any hotels at Walt Disney World Resort offer discounts or special privileges for members of the United States military?

A.
Yes. Located near Magic Kingdom park, Shades of Green is an...
Q.

Are there discounts or special offers for senior citizens on tickets, Disney Resort hotels and vacation packages?

A.
Walt Disney World Resort does not offer senior citizen...
Q.

I made a hotel or package reservation, but when I look for it on disneyworld.com, it’s not listed. What should I do?

A.
Try again to view your existing Resort hotel reservation in...
Q.

How do I cancel a hotel reservation?

A.
To cancel your existing Disney Resort hotel reservation for...
Q.

Does Walt Disney World Resort offer discounts to AAA members?

A.
Please contact your local AAA office or visit aaa.com to...
Q.

How do I modify a hotel reservation?

A.
To modify your existing Disney Resort hotel reservation,...
Q.

My party includes 5 or more people, and we would all like to stay in one room together. What room options are available at Disney Resort hotels?

A.
Select Disney Resort hotels offer terrific accommodations...
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  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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