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FastPass+ – Frequently Asked Questions

Q.

When can I make FastPass+ selections for attractions within Pandora – The World of Avatar?

A.

As a result of the COVID-19 crisis, the FastPass+ service must be suspended as we plan to use additional queue space to control capacity at our attractions and maintain physical distancing. We will automatically cancel existing FastPass+ selections and share any future updates on the service at a later date.

You can begin making your FastPass+ selections for Pandora – The World of Avatar at 7:00 AM Eastern Time up to 30 days in advance of your visit—the same time as our other Walt Disney World FastPass+ attractions and entertainment.

Planning to stay at a Disney Resort hotel or another nearby hotel? You can make FastPass+ selections up to 60 days prior to check-in—for your entire length of stay—with your upcoming room reservation at one of the following:

  • Disney Resort Hotels
  • Walt Disney World Dolphin Hotel
  • Walt Disney World Swan Hotel
  • Four Seasons Resort Orlando at Walt Disney World
  • Best Western Lake Buena Vista Resort Hotel
  • B-Hotel Disney
  • Doubletree Suites Orlando Lake Buena Vista
  • Hilton Buena Vista Palace Resort
  • Hilton Orlando Resort Lake Buena Vista
  • Holiday Inn Orlando Disney Springs Area
  • Wyndham Garden Hotel Lake Buena Vista
  • Wyndham Lake Buena Vista Resort
  • Hilton Orlando Bonnet Creek
  • Waldorf Astoria Bonnet Creek

Plans change? You can modify your FastPass+ selections at any time with:

After you redeem your initial 3 selections, use the app or head to a kiosk to make another selection—even if you’re in a different park from your original selections!

If you cancel your hotel reservations, please be aware of the following:

  • If you book another eligible Resort reservation within 2 days, your FastPass+ selections will remain.
  • If you do not book another eligible Resort reservation within 2 days, any FastPass+ selections that were booked more than 30 days prior to arrival are subject to cancellation.

Valid theme park admission is required. FastPass+ attractions and entertainment experiences, the number of selections you can make and available arrival windows are limited. Making advance FastPass+ selections requires online registration.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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