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Airport Transportation and Check In – Frequently Asked Questions

Q.

As an international traveler, do I have to claim my luggage at the airport to use Disney's Magical Express?

A.

Yes, If the Orlando International Airport is your first point of entry into the United States, please follow the U.S. Customs & Border Protection process and claim your luggage upon disembarking the airplane.

Once you have completed this process you may return your luggage to the luggage carousel and proceed to Disney's Magical Express on Side B, Level 1. Please be prepared to provide us with your airline baggage claim numbers. Luggage delivery may take up to 3 hours after you arrive at your resort to be delivered to your room. For international Guests arriving after 10:00 PM, please bring your luggage with you when you leave the international arrival gate or pick it up in the baggage claim area on Level 2 when you arrive at the main terminal building, and then proceed to Disney's Magical Express. Your luggage will accompany you on the motorcoach.

If you have already completed the U.S. Customs & Border Protection process by entry into the United States through another United States city and would like to use our luggage delivery service, proceed directly to Disney's Magical Express on B side, Level 1 and be prepared to provide us with your airline baggage claim numbers. For airport arrivals after 10:00 PM, claim your luggage and bring it with you to Disney’s Magical Express. Your luggage will accompany you on the motorcoach.

Learn more about Disney's Magical Express.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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