Why did I receive an error message when I attempted to link a ticket to my Disney account?
Tickets – Frequently Asked Questions
If you are experiencing technical difficulties linking a ticket to your Disney account, please check to make sure that your web browser is one of our recommended browsers.
In particular, if you are using Microsoft Internet Explorer 8 or an earlier version, we strongly recommend that you upgrade to a more recent browser.
If you have updated your web browser and you continue to experience technical difficulties, please contact us at (011) 5354-8119. Guests under 18 years of age must have parent or guardian permission to call.