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World of Disney®

The exterior of World of Disney

Disney Springs

Marketplace

Merchandise Offered

Apparel & Accessories; Camera & Media; Gifts & Housewares; Mickey Ears; Toys & Plush

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Guest Policies

  • Walt Disney World Resort® and Disneyland® Resort Return Policy


    For Merchandise purchased at Walt Disney World Resort® and Disneyland® Resort owned and operated locations ONLY.


    Returns and exchanges will not be accepted for items purchased at Operating Participant locations, Disney outlet stores, the Disney Stores, DisneyStore.com, Aulani, a Disney Resort and Spa, the Disney Cruise Line® ships, Four Seasons Resort Orlando at Walt Disney World Resort and The Walt Disney Studio Stores Burbank, California.


    All merchandise must be returned NEW, in original unopened packaging with all original tags attached except as noted in the Special Products and Exceptions section below.  No returns or exchanges will be accepted after 30 days from the date of purchase or if the merchandise has been used or worn.


    For merchandise returned WITH an original receipt:
    Refunds will be provided in the same form of payment that was used for the purchase.


    For merchandise returned WITHOUT an original receipt:
    A Disney Parks Merchandise Credit may be issued in the amount of the current selling price of the merchandise returned.  Guests may be required to present a valid government issued ID as proof of identity.  We reserve the right to limit the number of returns permitted without valid receipts.


    Special Products and Exceptions:
    Returns or Exchanges will not be accepted for merchandise marked “as is” or “all sales final” or “no returns or exchanges” or "no refunds, exchanges or returns."


    Walt Disney World® Resort/Disneyland® Resort Admission Tickets and Exchange Certificates may not be returned or exchanged.


    Original Artwork, Jewelry items priced $150 or greater, and personalized or Special Order Merchandise may not be returned or exchanged.  Damaged or Defective DVD, Blu-ray™, Audio, Video Games, and Software Merchandise may only be exchanged for the same merchandise and title.


    The Disney Gift Card is not redeemable for cash.  An unused Disney Gift Card can be returned for full amount to the original form of payment, with original sales receipt.  Gift receipts are not considered original sales receipts.  Partial balances cannot be returned or exchanged for cash, except as required by law.


    Gift with purchase or purchase with purchase items must be returned when original purchase item is returned.  


    This return policy is subject to change, for any reason, from time to time in Disney’s sole discretion without advance notice to its Guests.

Discover the ultimate shopping destination for Disney fans of all ages—newly re-imagined from top to bottom!

A display of Minnie Mouse plush toys

The Magical Makeover Is Complete

After months of preparation, the all-new World of Disney is ready for its big reveal!

Inspiring touches are on display all around, including mystical movie posters, enchanted art and animation ink jars that spring to life with a trail of pixie dust.

Get lost in the magic as you browse through a masterfully curated collection of wonderful Disney finds—from huggable plush characters and colorful Minnie Ears to stylish collaborations with some of your favorite brands.

So come browse the largest collection of Disney merchandise—and experience the undeniable allure of the World of Disney store.

A display of Disney Princess themed Mickey ear hats

The Disney Corner

Uncover all sorts of stylish apparel and accessory gems at this modern, bi-level boutique—only open for a limited time.

Artist rendering of the interior of Ever After Jewelry Co and Accessories

Ever After Jewelry Co. & Accessories

Feel as though you’re in a fairytale as you float through the ultimate destination for Disney-themed baubles, handbags and more.

Guests Also Viewed

Ceramic household objects in the shapes of Cogsworth, Lumière and Chip from ‘Beauty and the Beast’

Merchandise from Shop Disney Parks

Visit Shop Disney Parks today and discover magical Disney Parks merchandise—including accessories, apparel and more from our seasonal special events!

The Disney Springs Marketplace Causeway illuminated at night

What’s Happening at Disney Springs

Discover the incredible array of things to do at Disney Springs right now, tonight and tomorrow.

Hours

Friday, October 19, 2018

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  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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