Help Center

Have a Question?Contact Our Dedicated Help Team
Annual Passholders, use the form below to email our Help Team with questions about passes, benefits or any issues regarding a Walt Disney World Resort visit.

If you prefer, call us at (407) WDW-PASS or (407) 939-7277. Guests under 18 years of age must have parent or guardian permission to call. You may also find your question addressed under frequently asked questions.
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    Please enter your package, room or dining reservation number, if it is relevant to your question. If you do not know your number, please provide your street address in the Question field below so we can look up your reservation.
    Please enter your package, room or dining reservation number, if it is relevant to your question. If you do not know your number, please provide your street address in the Question field below so we can look up your reservation.

    The Walt Disney Company is committed to treating your personal information with care and respect. Review our privacy policy for more information.

    We are pleased to hear from our Annual Passholders and welcome your questions. However, be advised that our company policy does not allow us to accept or consider creative ideas, suggestions or materials other than those that we have specifically requested. View our Terms of Use including those regarding submissions.

     
     
    • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
    • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
      Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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