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Technical Help – Frequently Asked Questions


Where can I get help for online payments for my vacation package?


If you are experiencing technical difficulties with making payments online, please check to be sure that you have the latest version of your web browser:

If you are using the latest version of your browser and you are still unable to make an online payment, please call (407) 939-4357 and we will help you make your payment. Guests under 18 years of age must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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