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Technical Help – Frequently Asked Questions


Where can I get help with Online Check-In?


If you are experiencing technical difficulties with Online Check-In, please check to be sure that you have the latest version of your web browser:

If you are using the latest version of your browser and you are still unable to use Online Check-In, please call (407) 939-4357 and we will help you check in online. Guests under 18 years of age must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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