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PhotoPass – Frequently Asked Questions


I purchased Memory Maker after I took Disney PhotoPass photos. Will these photos be available for download as part of my Memory Maker purchase?


Photos that are linked to your Disney account—and have not expired—are included in your Memory Maker entitlement if you purchased Memory Maker at the regular purchase price. However, if you purchased Memory Maker at the advance purchase price, any photos taken within 3 days of the date of purchase are not included.

See a photo you love—but it’s not eligible for download with Memory Maker? All available Disney PhotoPass photos are available for purchase as downloads or on a variety of unique photo gift and print products. Additional fees apply.

View your Disney PhotoPass photos.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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