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PhotoPass – Frequently Asked Questions


How do I link an attraction photo to my Disney account so that I am able to download it with my Memory Maker purchase?


Immediately after you have experienced a participating attraction, please visit the attraction’s Sales Center and link the photo to your Disney account. You can link the photo using any MagicBand or card linked to your account—including Memory Maker cards and Disney PhotoPass Cards.

Attraction photos can only be linked to your Disney account if Memory Maker is assigned to you. Your family and friends can link attraction photos to their Disney account(s).

Once you’ve linked your photo, you can view, download and share your memories on and on the My Disney Experience Mobile App.

Learn more about Memory Maker.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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