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Annual Passes – Frequently Asked Questions


I previously purchased a theme park ticket. Can I upgrade to an annual pass using the Monthly Payment Program for Florida residents?


Yes. If you are a Florida resident, you can upgrade your theme park ticket to an annual pass and take advantage of our Monthly Payment Program. Simply visit any Walt Disney World theme park ticket window or Guest Relations location within 14 days of the first use of the ticket.

Upgrades from tickets to annual passes are not available online or via the phone at this time.

If you have additional questions about annual passes or need help, please call (407) 560-PASS or (407) 560-7277. Guests under 18 years of age must have parent or guardian permission to call.

Learn more about annual passes or our Monthly Payment Program for Florida residents.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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