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Disney Theme Parks & Water Parks – Frequently Asked Questions

Q.

I lost a personal item on a recent vacation at Walt Disney World Resort. Who should I contact to see if it was found?

A.

Please notify us online of your lost item. This will allow the Disney team to start looking for your item. Once you fill out the online form you will receive an email notification with your Lost Item claim number. Our team will continue to look for your item and provide you with an email update within 48 hours. We recognize your item is important to you and will contact you if we believe we have found it or need further information.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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