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Online Check-in – Frequently Asked Questions

Q.

What do I need to provide for identification purposes when I arrive at my Disney Resort hotel?

A.

Upon arrival at your Disney Resort hotel, you must provide a valid form of photo identification. Valid forms of identification include driver’s license, government-issued passport, government-issued photo ID or active military ID.

To make your vacation experience even easier and more convenient, we recommend that you begin the check-in process in advance of your arrival by using Online Check-In.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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