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Online Check-in – Frequently Asked Questions

Q.

Who should I contact with questions about the Disney Premier Visa Card application process that is available during Online Check-In?

A.

Please call JPMorgan Chase at (800) 300-8575. Guests under 18 years of age must have parent or guardian permission to call.

If you have not already done so and it is within 60 days of your arrival date, begin the check-in process in advance of your arrival using Online Check-In.

Disney Visa Instant Credit is available to United States residents only.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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