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My Disney Experience – Frequently Asked Questions


Where can I use the payment method I stored to my Disney account?


You can store a payment method—like a credit card—to your Disney account. Storing a payment method allows you to save time during Walt Disney World website and app transactions, including:

  • Dining reservations
  • PhotoPass purchases on the My Disney Experience app
  • Mobile food orders on the My Disney Experience app
  • Select ticket and pass purchases with the My Disney Experience app
  • Merchandise purchases with the Shop Disney Parks app

The credit card stored in your Disney account for select purchases is separate from the credit card associated with an annual pass purchased using the Monthly Payments Program for Florida residents. If you wish to update a Monthly Payments Program credit card, please call (888) 701-4100.

Add or update the payment method that is stored to your Disney account.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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