Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Signing In – Frequently Asked Questions

Q.

When I created a new password using a combination of 6 letters and numbers, why did I get an error message?

A.

Even if you follow the guidelines for creating a new password, there are certain words that are considered too common to be secure. If the password you entered was not accepted, please enter a different password and try again.

Be sure to enter a combination of 6 to 25 characters, using at least one letter and number and optionally, special characters like "!", "?" or "&". Always store your password in a safe place, and remember that passwords are case sensitive.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
Footer Links

Sign Up for Updates

Be the first to hear about the latest news and special offers at Walt Disney World Resort.

Sign Up Successful

Thank you for signing up! You should begin to receive news and special offers very soon.