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Hurricane Policy – Frequently Asked Questions

Q.

If a hurricane warning is issued within 7 days of my arrival date and I have a sports or group package, does the Walt Disney Travel Company hurricane cancellation policy apply to my package?

A.

The policy only applies to Walt Disney Travel Company Magic Your Way Packages, as well as rooms and packages for sports groups.

The policy does not apply to rooms or packages for youth groups, other groups and special events. It also does not apply to meetings and conventions.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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