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Hotel Reservations – Frequently Asked Questions


I recently booked a room-only reservation. Can I upgrade my reservation to a vacation package?


Yes. The best way to upgrade your room-only reservation to a vacation package is to book a new package online, and then cancel* your current booking via My Reservations.

If you experience any issues with this process, please call (407) 934-7639. Guest under 18 years of age must have parent or guardian permission to call.

*Cancellations of room-only reservations within 5 days of arrival may incur a cancellation fee.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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