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Hotel Reservations – Frequently Asked Questions

Q.

I have a question about my Walt Disney World Resort hotel or package reservation. Do I have to go through the automated questions every time I call or can I skip directly to a person?

A.

Yes. Enter your phone number in your online profile, and the next time you call us from the number, we will skip many of the automated questions about who you are and get you to a Cast Member as soon as possible.

To speak with a Cast Member about your Resort hotel or package reservation, please call (407) 939-4357 and follow the prompts. Guests under 18 years of age must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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