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FastPass+ – Frequently Asked Questions

Q.

What is Disney FastPass+ service and how does it work?

A.

Disney FastPass+ service allows you to reserve access to select Walt Disney World theme park attractions, entertainment and Character Greetings in advance. There is no additional cost to use FastPass+ service―it is included with your theme park admission.

You can begin making your FastPass+ selections at 7:00 AM Eastern Time up to 30 days in advance of your visit. If you are staying at a Disney Resort hotel, you can make your FastPass+ selections up to 60 days prior to check-in for the entire length of your stay.

Once you’ve registered online and linked your park admission, you can select from a list of experiences and times for your designated party. At the park, check in at FastPass+ entrances during the indicated time, with little or no wait. FastPass+ selections may also be made same-day at a FastPass+ kiosk in the theme park or using the My Disney Experience mobile app, depending on availability.

For a single theme park per day, you can make up to 3 FastPass+ selections in advance either online or using the mobile app and you may change or cancel your selections any time. You can also get assistance from the Lobby Concierge at your Walt Disney World Resort hotel or at a FastPass+ kiosk in any of the parks.

Note that kiosks allow FastPass+ selections only for the park where the kiosk is located, but you can view and cancel any of your FastPass+ selections, regardless of location.

Once you redeem your initial set of FastPass+ selections (or the last arrival window has passed), you can make another FastPass+ selection for the same day at an in-park kiosk or on your mobile device, up to park closing. After you redeem the additional FastPass+ pick, you can return to a kiosk to make more selections (one at a time), subject to availability.

If your ticket includes a Park Hopper Option, after you use your initial FastPass+ selections at the first park, you’ll be able to make additional FastPass+ selections (one at a time) at a kiosk or using the mobile app at the second park you visit that day, up to park closing.

For a greater range of choices, we recommend you make FastPass+ selections early. If you prefer to be spontaneous, all attractions and Character Greetings provide standby entrances so you can decide as you go.

Valid theme park admission required. FastPass+ attractions and entertainment experiences, the number of selections you can make and available arrival windows are limited. Certain MyMagic+ features and benefits require online registration.

Ready to try Disney FastPass+ service?

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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