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Airport Transportation and Check In – Frequently Asked Questions


I’m not using the Resort Airline Check-In. Can I call Baggage Airline Guest Services to pay my baggage fees before I check in at Orlando International Airport?


No. Only Guests using the Resort Airline Check-In service may pay baggage fees in advance.

However, if you are staying at select Disney Resort hotels, we recommend that you do use Resort Airline Check-In. This complimentary service allows you to check in at your Disney Resort hotel and skip checking in at Orlando International Airport.

If you are using Resort Airline Check-In and you expect to pay airline baggage fees, please call Baggage Airline Guest Services at (407) 284-1231 to pay the fees before visiting the Resort Airline Check-In desk. Guests under 18 years of age must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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