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Airport Transportation and Check In – Frequently Asked Questions

Q.

On the day I depart from my Disney Resort hotel for Orlando International Airport, how will I know what time a Disney's Magical Express motorcoach will pick me up?

A.

The day before you check out, you’ll receive a transportation notice advising you of the motorcoach pick-up time, which will be approximately 3 hours prior to your scheduled flight departure time for domestic flights and 4 hours prior to your scheduled departure time for international flights. You are responsible for bringing your luggage to the motorcoach pick-up location.

If you do not receive this information, please speak to your Disney Resort hotel Concierge or call (866) 599-0951. Guests under 18 years of age must have parent or guardian permission to call. 

Be sure to have your Transportation Notice on hand when it’s time for your Disney’s Magical Express departure. Your motorcoach driver will collect the Transportation Notice prior to boarding. Please note: MagicBands cannot be used to check in for your trip from your Disney Resort hotel to Orlando International Airport.

Learn more about Disney’s Magical Express.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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