Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Airport Transportation and Check In – Frequently Asked Questions


I’m an international Guest with a Disney's Magical Express reservation, but I did not receive information about the service prior to arrival. What should I do when I arrive at Orlando International Airport?


Proceed to Disney's Magical Express in the Main Terminal Building - Side B, Level 1. Take the train from your aircraft gate and you will arrive on Level 3 of the Main Terminal Building. Proceed to Side B and take the elevator or escalator down to Level 1. We will provide you with additional information upon check-in at Disney's Magical Express.

If you have MagicBands, please be sure not to pack them in your checked luggage, as they will be used to check in with Disney’s Magical Express and to unlock your room when you arrive at your Disney Resort hotel. MagicBand orders cannot be shipped to all countries.

View a map of Orlando International Airport or learn more about Disney's Magical Express.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
Footer Links