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Dining, Resort hotel and tickets
Disney's Old Key West Resort
Error: Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences may be modified or unavailable. Learn more. Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences may be modified or unavailable. Learn more.
Resort Amenities
Walt Disney World Water Transportation
From Disney’s Old Key West Resort, cruise to the excitement of Disney Springs on a ferryboat—and back again.
At Disney’s Old Key West Resort, board the ferry behind the Hospitality House. At Disney Springs, board in one of the 4 neighborhoods—The Landing, Marketplace, West Side and Town Center.
Check at Disney’s Old Key West Resort for the ferry schedule.
Learn more about watercraft transportation at Walt Disney World Resort.
Disney Bus Transportation
Most areas throughout Walt Disney World Resort are accessible by complimentary bus transportation. Bus stops are located throughout Disney’s Old Key West Resort. The bus’ destination—such as Magic Kingdom park or Hospitality House—will be noted on the marquee.
Disney’s Magical Express
Enjoy complimentary transportation to and from Orlando International Airport. Advance reservations are required. Please note: Disney's Magical Express service will no longer be providing luggage delivery for those arriving to and departing from the airport. The resort airline check-in service is also no longer available. The Disney’s Magical Express bus stop is located just in front of the lobby.
Disney Minnie Van™ Service Connected by Lyft—Temporarily Unavailable
Discover a whimsical way to dash about! Getting to select locations around Walt Disney World Resort—or traveling to and from Orlando International Airport—is easy when our private vehicles whisk you off in delightful Disney style. (Additional charges apply.)
Complimentary Wi-Fi Internet
Parking
Standard overnight self-parking is available to registered Guests for a fee that will be applied to their hotel folio upon check-out. All parking fees include applicable tax.
- Parking for reservations made before June 18, 2019 for arrivals in 2020 is $24 per night.
- Parking for reservations made June 18, 2019 and thereafter for arrivals in 2020 is $25 per night.
Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment, and recreation experiences at this Resort.
Online Check-In
ATM
A 24-hour ATM is located near the Front Desk at Hospitality House.
Banking
Guests interested in exchanging foreign currencies may inquire at the Front Desk.
Childcare Services
Childcare and Services
Designated Smoking Areas
Laundry and Dry Cleaning Services
24-hour self-service laundry rooms are available near each of the 4 pools. Villas with one or more bedrooms also feature in-room washers and dryers.
For dry cleaning and valet laundry service, please drop off your items at Bell Services prior to 9:00 AM.
Learn more about laundry and dry cleaning services at Walt Disney World Resort hotels.
Mail Services
Send pre-stamped postcards and letters from the Front Desk at Hospitality House, as well as pre-packed, pre-labeled packages. Stamps are available for purchase at Conch Flats General Store.
Merchandise Delivery and Pickup
Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Disney Resort hotel.
Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at any Disney Resort hotel for purchases made:
- In-store at select Walt Disney World shops
- Through the Shop Disney Parks mobile app (valid for merchandise in stock at Walt Disney World Resort)
Pickup Location
When staying at Disney’s Old Key West Resort, you can arrange to have your merchandise delivered to Conch Flats General Store, where it will be available for pickup later.
About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!
Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Disney Resort hotel, your merchandise will be waiting for you at the pickup location.
Learn more about merchandise delivery and pickup at Walt Disney World Resort.
Spa & Fitness
Stay fit at the Old Key West Exercise Room—a high-tech exercise facility featuring state-of-the-art training equipment.
Disney Signature Services
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Map
Resort Address
1510 North Cove Road
Lake Buena Vista, Florida 32830-8421
(407) 827-7700
- Resort Category
- Deluxe Villa Resort
- Resort Area
- Disney Springs Resort Area
- Transportation Options
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- Watercraft
- Motorcoach
- Tripadvisor Traveler Rating
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3086 Reviews
- For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
For Walt Disney World dining, please book your reservation online. - 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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