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Dining, Resort hotel and tickets
Disney's Old Key West Resort
Error:Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences such as housekeeping services and resort activities have been modified or may be unavailable. Learn more.
Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences such as housekeeping services and resort activities have been modified or may be unavailable. Learn more.
Resort Amenities
Disney Water Transportation
Enjoy a leisurely cruise to Disney Springs on a complimentary water taxi.
Learn more about water transportation at Walt Disney World Resort.
Disney Bus Transportation
Most areas throughout Walt Disney World Resort are accessible by complimentary bus transportation. Bus stops are located throughout Disney’s Old Key West Resort. The bus’ destination—such as Magic Kingdom park or Hospitality House—will be noted on the marquee.
Minnie Van™ Service
Dash about in Disney style with Minnie Van service Connected by Lyft for travel within Walt Disney World Resort. Please note: this service is separate from your vacation package and subject to additional charges.
Complimentary Wi-Fi Internet
Parking
Standard overnight self-parking is available to registered Guests for a fee that will be applied to their hotel folio upon check-out. All parking fees include applicable tax.
- Parking for Disney Deluxe Villa Resorts is $25 per night.
- Valet parking is also available for $33 per night.
Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment, and recreation experiences at this Resort.
Online Check-In
ATM
A 24-hour ATM is located near the Front Desk at Hospitality House.
Banking
Guests interested in exchanging foreign currencies may inquire at the Front Desk.
Designated Smoking Areas
Laundry and Dry Cleaning Services
24-hour self-service laundry rooms are available near each of the 4 pools. Villas with one or more bedrooms also feature in-room washers and dryers.
For dry cleaning and valet laundry service, please drop off your items at Bell Services prior to 9:00 AM.
Learn more about laundry and dry cleaning services at Walt Disney World Resort hotels.
Housekeeping Service
When you stay at a Disney Resort hotel, enjoy peace of mind knowing that your room will be thoroughly cleaned prior to your arrival and a modified service every other day of your stay.
Mail Services
Send pre-stamped postcards and letters from the Front Desk at Hospitality House, as well as pre-packed, pre-labeled packages. Stamps are available for purchase at Conch Flats General Store.
Merchandise Delivery and Pickup
Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Disney Resort hotel.
Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at any Disney Resort hotel for purchases made:
- In-store at select Walt Disney World shops
- Through the Shop Disney Parks mobile app (valid for merchandise in stock at Walt Disney World Resort)
Pickup Location
When staying at Disney’s Old Key West Resort, you can arrange to have your merchandise delivered to Conch Flats General Store, where it will be available for pickup later.
About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!
Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Disney Resort hotel, your merchandise will be waiting for you at the pickup location.
Learn more about merchandise delivery and pickup at Walt Disney World Resort.
Disney Signature Services
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Map
Resort Address
1510 North Cove Road
Lake Buena Vista, Florida 32830-8421
(407) 827-7700
- Resort Category
- Deluxe Villa Resort
- Resort Area
- Disney Springs Resort Area
- Transportation Options
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- Watercraft
- Motorcoach
- Tripadvisor Traveler Rating
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3188 Reviews
- For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
For Walt Disney World dining, please book your reservation online. - 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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