Enjoy a leisurely cruise to Disney Springs on a complimentary water taxi.
Most areas throughout Walt Disney World Resort are accessible by complimentary bus transportation. Bus stops are located throughout Disney’s Old Key West Resort. The bus’ destination—such as Magic Kingdom park or Hospitality House—will be noted on the marquee.
Dash about in Disney style with Minnie Van service Connected by Lyft for travel within Walt Disney World Resort. Please note: this service is separate from your vacation package and subject to additional charges.
Standard overnight self-parking is available to registered Guests for a fee that will be applied to their hotel folio upon check-out. All parking fees include applicable tax.
Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment, and recreation experiences at this Resort.
A 24-hour ATM is located near the Front Desk at Hospitality House.
Guests interested in exchanging foreign currencies may inquire at the Front Desk.
24-hour self-service laundry rooms are available near each of the 4 pools. Villas with one or more bedrooms also feature in-room washers and dryers.
For dry cleaning and valet laundry service, please drop off your items at Bell Services prior to 9:00 AM.
When you stay at a Disney Resort hotel, enjoy peace of mind knowing that your room will be thoroughly cleaned prior to your arrival and a modified service every other day of your stay.
Send pre-stamped postcards and letters from the Front Desk at Hospitality House, as well as pre-packed, pre-labeled packages. Stamps are available for purchase at Conch Flats General Store.
Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Disney Resort hotel.
Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at any Disney Resort hotel for purchases made:
When staying at Disney’s Old Key West Resort, you can arrange to have your merchandise delivered to Conch Flats General Store, where it will be available for pickup later.
About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!
Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Disney Resort hotel, your merchandise will be waiting for you at the pickup location.
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.
To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.
Enter the code provided by the Cast Member and Accept to get started.