Error: Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences may be modified or unavailable. Learn more.
Luna Park Pool at Disney’s BoardWalk Resort may look a little funny as work takes place on the Keister Coaster waterslide. We expect the waterslide to be available again before the end of 2020—though dates are subject to change. Work in the pool area will continue through the end of this year. Luna Park Pool, as well as 2 leisure pools at this Resort hotel, will remain open during this refurbishment. Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences may be modified or unavailable. Learn more.
Luna Park Pool at Disney’s BoardWalk Resort may look a little funny as work takes place on the Keister Coaster waterslide. We expect the waterslide to be available again before the end of 2020—though dates are subject to change. Work in the pool area will continue through the end of this year. Luna Park Pool, as well as 2 leisure pools at this Resort hotel, will remain open during this refurbishment.
Get around Walt Disney World Resort with ease using these convenient, complimentary transportation options.
Disney Skyliner Transportation
Opening September 29, 2019, this new gondola system will offer a bird’s-eye view while connecting Guests to Epcot and Disney’s Hollywood Studios from select Disney Resort hotels. A Disney Skyliner station is conveniently located at the International Gateway to Epcot—just a quick stroll away from Disney’s Boardwalk Villas.
Disney Bus Transportation
Most areas throughout Walt Disney World Resort—including theme parks, water parks, Disney Resort hotels and the Disney Springs area—are accessible by complimentary bus transportation. The bus stop at Disney’s BoardWalk Villas is located between the lobby and the Conference Center.
Enjoy complimentary transportation to and from Orlando International Airport. Advance reservations are required. Please note: Disney's Magical Express service will no longer be providing luggage delivery for those arriving to and departing from the airport. The resort airline check-in service is also no longer available. The Disney’s Magical Express bus stop is located just in front of the lobby.
Discover a whimsical way to dash about! Getting to select locations around Walt Disney World Resort—or traveling to and from Orlando International Airport—is easy when our private vehicles whisk you off in delightful Disney style. (Additional charges apply.)
Standard overnight self-parking is available to registered Guests for a fee that will be applied to their hotel folio upon check-out. All parking fees include applicable tax.
Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment, and recreation experiences at this Resort.
A 24-hour ATM is located near the Front Desk.
Guests interested in exchanging foreign currencies may inquire at the Front Desk or Lobby Concierge.
Ship packages—plus print, copy and fax documents—at the Business Center inside the Conference Center.
Childcare and Services
Planning a meeting? The Conference Center at Disney’s BoardWalk Villas features over 20,000 square feet of flexible event space to suit your business needs.
Villas with one or more bedrooms feature in-unit washers and dryers, and a 24-hour self-service laundry room is located near the 3rd-floor elevators. For dry cleaning and valet laundry services, please select “Housekeeping” on your in-room phone.
Send pre-stamped postcards and letters from the Front Desk, as well as pre-packed, pre-labeled packages. Stamps are available for purchase at Screen Door General Store.
Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Disney Resort hotel.
Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at any Disney Resort hotel for purchases made:
When staying at Disney’s BoardWalk Villas, you can arrange to have your merchandise delivered to Screen Door General Store, where it will be available for pickup later.
About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!
Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Disney Resort hotel, your merchandise will be waiting for you at the pickup location.
Visit the Lobby Concierge to purchase tickets, make dining reservations and more.
Pump it up at Muscles & Bustles Health Club—a full-service facility with workout equipment, massages and more.
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.
To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.
Enter the code provided by the Cast Member and Accept to get started.