Error: Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences may be modified or unavailable. Learn more. Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences may be modified or unavailable. Learn more.
Most areas throughout Walt Disney World Resort are accessible by complimentary bus transportation. The bus stop at Disney’s Animal Kingdom Lodge is located near the entrance, in front of the Giraffe Trail Guest Rooms.
Enjoy complimentary transportation to and from Orlando International Airport. Advance reservations are required. Please note: Disney's Magical Express service will no longer be providing luggage delivery for those arriving to and departing from the airport. The resort airline check-in service is also no longer available. The Disney’s Magical Express bus stop is located just in front of the lobby.
Discover a whimsical way to dash about! Getting to select locations around Walt Disney World Resort—or traveling to and from Orlando International Airport—is easy when our private vehicles whisk you off in delightful Disney style. (Additional charges apply.)
Standard overnight self-parking is available to registered Guests for a fee that will be applied to their hotel folio upon check-out. All parking fees include applicable tax.
Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment, and recreation experiences at this Resort.
A 24-hour ATM is located near the Front Desk.
Guests interested in exchanging foreign currencies may inquire at the Front Desk or Lobby Concierge.
Childcare and Services
Enjoy 24-hour self-service laundry rooms, as well as dry cleaning and valet laundry services.
Coin-operated lockers are available for $1.00 per use near Uzima Pool.
Send pre-stamped postcards and letters from the Front Desk, as well as pre-packed, pre-labeled packages. Stamps are available for purchase at Zawadi Marketplace.
Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Disney Resort hotel.
Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at any Disney Resort hotel for purchases made:
When staying at Disney’s Animal Kingdom Lodge, you can arrange to have your merchandise delivered to Zawadi Marketplace, where it will be available for pickup later.
About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!
Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Disney Resort hotel, your merchandise will be waiting for you at the pickup location.
Visit the Lobby Concierge to purchase tickets, make dining reservations and more. Guests in Club Level rooms can also enjoy personalized concierge service, advance itinerary-planning assistance and complimentary refreshments throughout the day.
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Service your spirit at Zahanati Massage & Fitness Center, a workout facility featuring equipment, massages and more.
Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.
To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.
Enter the code provided by the Cast Member and Accept to get started.