Lobby Concierge

Have questions about park hours, in-room babysitting and more? Visit the Lobby Concierge for assistance with:

• Park Information
  Discover park hours and show times for parades and fireworks.
• Dining Reservations
  Make reservations for Character Dining experiences, dinner shows and romantic Signature Dining restaurants.
• Childcare Arrangements
  Enjoy some alone time while kids play at a Children’s Activity Center or delight in one-on-one attention with in-room babysitting.
• Transportation Information
  Learn the routes of Resort buses, water taxis and monorails.
• Foreign Currency Exchange
  Exchange currencies right at the Lobby Concierge.
• Lost and Found
  If something has been lost at a Resort hotel, it may have been turned in to the Lost and Found at Lobby Concierge.
• Ticket Sales
  Purchase tickets for any of our 4 theme parks and 2 water parks.

The Concierge for each Resort hotel is located in the Lobby, except for Disney’s Fort Wilderness Resort (which has a Concierge Desk at Reception Outpost and another at Pioneer Hall). Disney’s Caribbean Beach Resort has a Concierge Desk at Old Port Royale in addition to the one at Custom House.

Enjoy personalized service and an exclusive Club Level Lounge when you stay in a Club Level room at a Deluxe Resort.

The exclusive Club Level Lounge offers a variety of complimentary daily refreshments, like:

• Continental breakfast
• Hot samples from Resort restaurants
• Evening wine and beer selections
• Desserts and cordials

Learn more about Disney Deluxe Resort hotels.