Lost and Found

Fill out an online form and we’ll help you track down your misplaced item.

Did you lose an item during your visit to a Walt Disney World theme park, Disney Springs, ESPN Wide World of Sports Complex, Disney Water Park or Disney Resort hotel—or while using our Resort transportation (including buses, monorails and watercraft)?

Walt Disney World Resort uses Chargerback to help track lost and found items. Please fill out a lost item report, available here.

Once you’ve submitted the form, you’ll receive an email notification with your Lost Item claim number. Our team will continue to look for your item and provide you with an email update within 48 hours. We recognize that your item is important to you and will contact you if we believe we have found it or need further information.

If you’ve lost an item while using Disney’s Magical Express, please call (866) 599-0951.
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Find Lost and Found

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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