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Technical Help – Frequently Asked Questions

Q.

How do I best view pictures and video on disneyworld.com?

A.

You may need to upgrade your web browser to a more modern browser that fully supports JavaScript and HTML5 to view some pictures and video on disneyworld.com. Some content also requires that your browser have Adobe Flash installed.

If you do not have the latest browser or version of Adobe Flash, you can download them here:

Please be aware that Apple iOS does not support Adobe Flash and Google Android has discontinued support for Adobe Flash on mobile devices. If you are using a mobile phone or tablet computer, you may not be able to access some content on disneyworld.com.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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