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Play Disney Parks App – Frequently Asked Questions

Q.

Is the Play Disney Parks mobile app the same app as the My Disney Experience app at Walt Disney World Resort?

A.

No. The Play Disney Parks app is a separate, first-of-its-kind Disney app that gives Guests the chance to explore and have fun at the Walt Disney World theme parks in a whole new way.

While the popular My Disney Experience app at Walt Disney World Resort will continue serving Guests in their vacation planning before and during their visits, the all-new Play Disney Parks app gives you even more ways to enhance the in-park experience—with in-queue games you can play while waiting in line for select attractions, interactive park experiences that brings surrounding environments to life, Disney trivia, magical achievements and much more.

To learn more, download the Play Disney Parks mobile app today!

Message, data and roaming rates may apply. Availability subject to handset limitations, and features may vary by handset, service provider or otherwise. Coverage and app stores not available everywhere. Music streaming feature requires an Apple Music subscription. Separate terms and conditions apply. If you’re under 18, get your parents’ permission first. Some features require separate theme park admission.

Apple, the Apple logo, iPhone and Apple Music are trademarks of Apple Inc., registered in the U.S. and other countries. Google Play is a trademark of Google LLC.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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