Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Annual Passes – Frequently Asked Questions

Q.

I am an Annual Passholder and I don’t want to use a MagicBand. Can I still use FastPass+ service?

A.

Yes. MagicBands are a convenient option for making your Walt Disney World visit more fun and carefree than ever, but if you prefer not to use a MagicBand, you can continue to use your annual pass for park admission, FastPass+ service and Passholder discounts.

If you are purchasing a new pass, you can receive your pass at any theme park or Disney Springs ticket sales location. To use your Passholder benefits, your pass must be presented along with a photo ID—such as a driver’s license or passport—at the time of purchase, when you book and when you redeem any Passholder offer.

Additionally, all theme park Guests can make same-day, same-park FastPass+ selections at our in-park kiosks.

Learn more about MyMagic+ and your privacy.

More Help

Chat
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Sign Up for Updates

By providing my email address, I’d like to receive news and special offers via electronic mail from Disney Destinations.

You can withdraw your consent for these messages at any time via an unsubscribe link provided in the electronic messages. For more information on our data collection and use practices, please read our Privacy Policy.

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not on the Phone with a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.