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Hurricane Policy – Frequently Asked Questions

Q.

If a hurricane warning is issued within 7 days of my arrival date and I want to cancel or reschedule my vacation, what should I do with my airline tickets?

A.

If you booked your air travel through the Walt Disney Travel Company and you want to reschedule, we will attempt to rebook your air travel. However, you will be responsible for any cancellation or change fees imposed by the airline. If you did not book your air travel through the Walt Disney Travel Company, you should contact your airline.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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