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Guests with Disabilities – Frequently Asked Questions

Q.

If I rent a wheelchair or ECV, do I get to keep it for my entire stay?

A.

Wheelchairs and Electric Conveyance Vehicles (ECVs) rented at most Walt Disney World destinations—including our theme parks, water parks and Disney Springs—are only for one specific location and must be returned before exiting.

Length-of-stay rental tickets are available for a one-time payment, but wheelchairs or ECVs must still be returned before exiting each location.

In addition to our theme parks, water parks and Disney Springs, there are also a limited number of wheelchairs available for rental at select Disney Resort hotels; these rentals can be kept for your entire stay.

Before your next visit, be sure to learn more about wheelchair rentals or ECV rentals.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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