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FastPass+ – Frequently Asked Questions

Q.

Is FastPass+ service like a restaurant reservation? Do I have to show up at a specific time for an attraction?

A.

No—it’s better! For extra convenience, you are assigned an arrival window—usually one hour long—for each attraction you select. Show up any time that you wish during this window. Don’t worry about rushing to finish up a meal or getting delayed at another show or attraction.

When it is within your designated arrival window time and you are ready to visit an attraction, all you need to do is proceed to the attraction, go to the FastPass+ entrance and touch your MagicBand or card to the touch point.

While attractions usually offer a one-hour arrival window, other experiences like shows and parades may require you to arrive during a more specific timeframe.

Valid theme park admission is required.

Learn more about FastPass+ service or make FastPass+ selections for attractions and entertainment.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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