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FastPass+ – Frequently Asked Questions

Q.

Can I make FastPass+ selections at the same time I book my vacation?

A.

As a result of the COVID-19 crisis, the FastPass+ service must be suspended as we plan to use additional queue space to control capacity at our attractions and maintain physical distancing. We will automatically cancel existing FastPass+ selections and share any future updates on the service at a later date.

It depends on when you book your vacation. With the purchase of theme park admission, you can make FastPass+ selections for attractions, entertainment and Character Greetings up to 30 days in advance of each day of your theme park visit.

Planning to stay at a Disney Resort hotel or another nearby hotel? You can make FastPass+ selections up to 60 days prior to check-in—for your entire length of stay—with your upcoming room reservation at one of the following:

  • Disney Resort Hotels
  • Walt Disney World Dolphin Hotel
  • Walt Disney World Swan Hotel
  • Four Seasons Resort Orlando at Walt Disney World
  • Best Western Lake Buena Vista Resort Hotel
  • B-Hotel Disney
  • Doubletree Suites Orlando Lake Buena Vista
  • Hilton Buena Vista Palace Resort
  • Hilton Orlando Resort Lake Buena Vista
  • Holiday Inn Orlando Disney Springs Area
  • Wyndham Garden Hotel Lake Buena Vista
  • Wyndham Lake Buena Vista Resort
  • Hilton Orlando Bonnet Creek
  • Waldorf Astoria Bonnet Creek

If you cancel your hotel reservations, please be aware of the following:

  • If you book another eligible Resort reservation within 2 days, your FastPass+ selections will remain.
  • If you do not book another eligible Resort reservation within 2 days, any FastPass+ selections that were booked more than 30 days prior to arrival are subject to cancellation.

About FastPass+ Service

For a single theme park per day, you can reserve up to 3 FastPass+ experiences. You’ll have the flexibility to change or cancel your FastPass+ selections online, using your mobile phone or at a FastPass+ kiosk, subject to availability.

Once you redeem your initial set of FastPass+ selections (or the last arrival window has passed), you can make another FastPass+ selection for the same day at an in-park kiosk or on your mobile device, up to park closing. After you redeem the additional FastPass+ pick, you can return to the kiosk to make more selections (one at a time), subject to availability.

Tips for Using FastPass+ Service

For a greater range of choices, we recommend you make FastPass+ selections early. If you prefer to be spontaneous, all attractions and Character Greetings provide standby entrances so you can decide as you go.

Valid theme park admission required. FastPass+ attractions and entertainment experiences, the number of selections you can make and available arrival windows are limited. Certain MyMagic+ features and benefits require online registration.

Learn more about FastPass+ service.

More Help

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
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