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MagicBands & Cards – Frequently Asked Questions

Q.

What happens if I don’t customize my MagicBand?

A.

If you don’t customize a MagicBand with your name and favorite color within 6 days of your visit, you will be provided with a non-customized MagicBand or card when you arrive at your Disney Resort hotel.

A MagicBand or card both allow you to enter the parks, unlock your Disney Resort hotel room and buy food and merchandise. Plus, your MagicBand or card gives you FastPass+ access to all the experiences you’ve selected, so you can simply concentrate on enjoying the fun with the people you care about.

Customizing your MagicBand is fun and easy, plus it’s a great way to differentiate your MagicBand from other members of your travel party. You may also like to know that the printed name appears on the inside of the MagicBand for your privacy.

Valid theme park admission is required to use FastPass+ service.

Learn more about MagicBands.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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