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Airport Transportation and Check In – Frequently Asked Questions

Q.

If I use Disney’s Magical Express and I check my luggage, when will it be delivered to my hotel room?

A.

If your flight lands between 5:00 AM and 10:00 PM, it may take up to 3 hours after you arrive at select Disney Resort hotels for your luggage to be delivered. Please pack a carry-on bag with your valuables, medications and anything you’ll need immediately upon your arrival. You do not need to be in your room to receive your luggage.

Be sure not to pack your MagicBands in your checked luggage, as they will be used to check in with Disney’s Magical Express at Orlando International Airport and to unlock your room when you arrive at your Disney Resort hotel.

If you arrive at Orlando International Airport after 10:00 PM, you must collect your luggage at Baggage Claim and bring it with you on the Disney’s Magical Express motorcoach. 

Learn more about Disney’s Magical Express.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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