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Imagine your loved one’s delight when they return to their Resort hotel room to find it magically transformed!
Surprise that special person in your life with a personalized in-room celebration! Whether celebrating a birthday, holiday, first visit or romantic occasion, In-Room Celebrations make your loved one feel like their favorite Disney characters have stopped by to create a personalized celebration—just for them!
You can enhance their experience even more by choosing from a wide variety of popular Disney surprises and keepsakes—or by creating your own personalized gifts with our Custom Gift Builder feature!
Explore the many possibilities at Disney Floral & Gifts, or call a Disney Floral & Gifts “Dream Maker” at (407) WDW-GIFT or (407) 939-4438 today!
Childcare and Services
24-hour self-service laundry rooms are located throughout the Resort hotel. You’ll find one in Aruba and 2 in the villages of Jamaica, Martinique, Trinidad North and Trinidad South. Machine tokens can be purchased at these laundry rooms.
For dry cleaning or valet laundry service, please drop off your items with Bell Services prior to 9:00 AM.
Send pre-stamped postcards and letters from the Front Desk, as well as pre-packed, pre-labeled packages. You can also purchase stamps at this location.
Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Disney Resort hotel.
Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at any Disney Resort hotel for purchases made:
When staying at Disney’s Caribbean Beach Resort, you can arrange to have your merchandise delivered to the Concierge at Trinidad North, where it will be available for pickup later.
About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!
Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Disney Resort hotel, your merchandise will be waiting for you at the pickup location.
For a timeless memory from your Walt Disney World vacation, capture your next visit with a private family portrait session!
Complimentary bus transportation to and from all Disney theme parks and water parks is available. Buses also run to Disney Springs area and Disney′s Winter Summerland Miniature Golf Course.
Complimentary bus transportation to and from all Disney theme parks and water parks is available. Buses also run to Disney Springs and Disney′s Winter Summerland Miniature Golf Course.
Internal buses shuttle Guests between Old Port Royale Centertown and the Custom House as well.
Bus stops for both internal and external transportation are located at the Custom House and Old Port Royale Centertown.
Enjoy complimentary transportation and luggage delivery to and from Orlando International Airport.
Effective for new reservations made March 21, 2018 and thereafter, standard overnight self-parking is available to registered Guests for a fee of $13 per night (sales tax included).
Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment and recreation experiences at this Resort.
Collect your boarding pass and check your luggage from the comfort of your Disney Resort hotel.
A 24-hour ATM is located in the Custom House lobby.
Guests may exchange foreign currencies at the Front Desk or Lobby Concierge.