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Have a Question?Contact V.I.PASSHOLDER Support
Annual Passholders, use the form below to email V.I.PASSHOLDER Support with questions about passes, benefits or any issues regarding a Walt Disney World Resort visit.

If you prefer, call us at (407) WDW-PASS or (407) 939-7277. Guests under 18 years of age must have parent or guardian permission to call. You may also find your question addressed under frequently asked questions.
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    Please enter your package, room or dining reservation number, if it is relevant to your question. If you do not know your number, please provide your street address in the Question field below so we can look up your reservation.
    Please enter your package, room or dining reservation number, if it is relevant to your question. If you do not know your number, please provide your street address in the Question field below so we can look up your reservation.

    The Walt Disney Company is committed to treating your personal information with care and respect. Review our privacy policy for more information.

    We are pleased to hear from our Annual Passholders and welcome your questions. However, be advised that our company policy does not allow us to accept or consider creative ideas, suggestions or materials other than those that we have specifically requested. View our Terms of Use including those regarding submissions.

     
     
    • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
    • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

      *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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