Front Desk Services

Visit the Front Desk or select “Front Desk” on your Disney Resort hotel room phone for personal assistance 24 hours a day.

Front Desk Services

Front Desk Cast Members are delighted to assist you with such room inquiries as:

  • Check-in and checkout, plus late checkout requests
  • Room charges and billing inquiries
  • Room amenity requests
  • Reservation extensions
  • Key requests and replacement
  • Dining reservations
  • Ticket sales

When the Lobby Concierge is closed, the Front Desk offers such additional services as:

  • Traveler's check cashing
  • Foreign currency exchange
  • Complimentary lock boxes
  • Express shipping
  • Mail pickup
  • Transportation arrangements

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Find Front Desk Services

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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