How can I determine the number of days remaining on a theme park ticket?
Tickets – Frequently Asked Questions
When you arrive at Walt Disney World Resort, please show your ticket to a Cast Member at any of the following locations:
- Ticket windows at theme parks and water parks
- Concierge desks at Disney Resort hotels
- Guest Relations at Disney Springs
If you wish to check from home, please email us at firstname.lastname@example.org and include the following:
- Photograph or scan of the front and back of each ticket
- Your full name
- Where and when ticket was purchased
- Purchaser’s name and form of payment
- Phone number where you can be reached during the day
Please keep the total email size, including attachments, below 2 MB. To ensure your email is less than 2 MB, you may need to compress your images or send multiple emails.
We’ll try to get back to you as soon as possible, but it normally takes 14 business days for a response.