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Tickets – Frequently Asked Questions

Q.

Why did I receive an error message when I attempted to link a ticket to my Disney account?

A.

If you are experiencing technical difficulties linking a ticket to your Disney account, please check to make sure that your web browser is one of our recommended browsers.

In particular, if you are using Microsoft Internet Explorer 8 or an earlier version, we strongly recommend that you upgrade to a more recent browser.

If you have updated your web browser and you continue to experience technical difficulties, please contact us at (407) 939-7765. Guests under 18 years of age must have parent or guardian permission to call.

Link a ticket to your Disney account.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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