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Rooms & Packages – Frequently Asked Questions


Can I cancel my Travelex travel insurance?


The premium for the Travelex travel insurance plan available through Disney Destinations, LLC on or by calling Walt Disney World Resort is refundable within 14 days after the date the insurance is added to the reservation, as long as you have not filed a claim or departed on the trip.

You will not be charged a service fee if you choose to cancel the travel insurance within the 14 day review period. However, for insurance added 2 to 14 days prior to your arrival, the insurance plan is refundable only if it's canceled at least 2 days prior to your arrival. Upon any cancellation, the charge for travel insurance will be added to the other applicable cancellation fees.

Download additional details about Travelex travel insurance.

If you wish to cancel your travel insurance plan, please call Walt Disney World Resort at (407) 939-1936. Guests under 18 years of age must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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