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Rooms & Packages – Frequently Asked Questions


If a member of my party is afraid of dogs or has allergies, what will you do to accommodate us?


As part of this pilot program, certain floors or sections of four hotels (out of our 26 Walt Disney World Resort hotels) are designated as dog-friendly, while a majority of areas remain canine-free to accommodate guests with allergies or other needs. This means approximately 250 rooms, or less than 1 percent of a total room inventory of 28,000 rooms, are designated as dog-friendly. In addition, we have a thorough cleaning process for our rooms and will work to accommodate your individual needs.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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