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Play Disney Parks App – Frequently Asked Questions

Q.

Is the Play Disney Parks mobile app the same app as the My Disney Experience app at Walt Disney World Resort?

A.

No. The Play Disney Parks app is a separate, first-of-its-kind Disney app that gives Guests the chance to explore and have fun at the Walt Disney World theme parks in a whole new way.

While the popular My Disney Experience app at Walt Disney World Resort will continue serving Guests in their vacation planning before and during their visits, the all-new Play Disney Parks app gives you even more ways to enhance the in-park experience—with in-queue games you can play while waiting in line for select attractions, interactive park experiences that brings surrounding environments to life, Disney trivia, magical achievements and much more.

To learn more, download the Play Disney Parks mobile app today!

Message, data and roaming rates may apply. Availability subject to handset limitations, and features may vary by handset, service provider or otherwise. Coverage and app stores not available everywhere. Some features require an Apple Music subscription and are only available on iOS devices. Separate terms and conditions apply. If you’re under 18, get your parents’ permission first. Some features require separate theme park admission.

Apple, the Apple logo, iPhone and Apple Music are trademarks of Apple Inc., registered in the U.S. and other countries. Google Play is a trademark of Google LLC.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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