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PhotoPass – Frequently Asked Questions

Q.

What is Memory Maker?

A.

Memory Maker is an incredible new way to enjoy unlimited digital Disney PhotoPass photos captured at hundreds of locations throughout Walt Disney World Resort—including select attraction and dining locations. The photos are conveniently connected to your online Disney account with a touch of your MagicBand or card.

You can conveniently view, download and share your Disney PhotoPass memories on MyDisneyPhotoPass.com and on the My Disney Experience Mobile App.

There’s no need to purchase each photo individually. You can simply enjoy your vacation knowing that your memories are being captured for you.

Learn more about Memory Maker.

Memory Maker includes photos taken during the Memory Maker window and linked to the Memory Maker Guest’s Disney account. Photos will expire pursuant to the expiration policy. If Memory Maker is purchased at the advance purchase price, any photos taken within 3 days from the date Memory Maker is purchased will not be included and must be purchased separately. Not responsible for missing, lost or damaged photos. Subject to Memory Maker terms and conditions.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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