Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Annual Passes – Frequently Asked Questions

Q.

When can I renew my Annual Pass?

A.

You can renew your Annual Pass up to 60 days before and 30 days after the pass expiration date. Keep in mind that your renewed Annual Pass will expire one year from your Anniversary Date, regardless of when you actually renew.

There are 3 convenient ways to renew:

  1. Renew online
  2. Renew at any Walt Disney World Resort theme park ticket window or Disney Springs Guest Relations location.
  3. Renew over the phone by calling (407) 560-PASS or (407) 560-7277. Guests under 18 years of age must have parent or guardian permission to call.

If you are renewing through the Monthly Payment Program for Florida residents, phone renewals are not available. However, you can renew online, in person at a theme park ticket window or Guest Relations location.

Though the Annual Pass owner does not need to be present for renewal, each Annual Pass owner will need to be present at the ticket window to receive his or her pass.

Learn more about Annual Passes or purchase a new Annual Pass.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links