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Annual Passes – Frequently Asked Questions

Q.

I purchased an Annual Pass using the Monthly Payment Program for Florida residents. Can I change my credit or debit card on file during the payment period?

A.

Yes. You can change the card used for your monthly payments at any time by visiting a Walt Disney World Guest Relations location or by contacting Passholder Payment Services at (888) 701-4100. Guests under 18 years of age must have parent or guardian permission to call.

If you are issued a new card during the payment period, be sure to update your card on file.

Learn more about Annual Passes or our Monthly Payment Program for Florida residents.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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